FAQ

If you have any additional questions, feel free to contact us and we will be happy to help.

What material are the jewelry pieces made from?

All LindholmLinks jewelry is handcrafted from high-quality sterling silver (925). Each piece is carefully made to ensure durability, weight, and a premium feel.

Where are LindholmLinks pieces made?

LindholmLinks pieces are designed and finished in Sweden. Signature Collection pieces are fully handcrafted, while other designs are carefully assembled and finished by hand.

Are the pieces handmade?

Some LindholmLinks pieces are fully handcrafted as part of the Signature Collection.

Other designs are designed and finished by LindholmLinks, where high-quality chains are carefully assembled and finished by hand to create the final piece.

This approach allows us to combine handcrafted elements with durable materials while maintaining the distinctive LindholmLinks aesthetic.

Will the silver tarnish?

Sterling silver naturally oxidize over time. This is a normal characteristic of genuine silver and can easily be cleaned with a silver polishing cloth to restore its shine.

LindholmLinks jewelry is not coated with protective plating, as such coatings can wear off or flake over time. Instead, we use solid sterling silver so the piece can always be polished and restored.

How should I care for my jewelry?
  • To keep your jewelry in the best condition:
  • Avoid contact with chemicals and perfumes
  • Store in a dry place when not worn
  • Clean occasionally with a silver polishing cloth
How long does shipping take?

Processing time depends on the piece you order.

Signature Collection pieces are handcrafted and may take up to 3 weeks to complete before shipping.

Other LindholmLinks pieces are designed and finished by hand and are usually ready to ship within up to 1 week.

Once your order has been shipped, delivery times vary depending on location.

Do you ship internationally?

LindholmLinks currently ships to countries within the European Union.

If you are located outside the EU, you are welcome to contact us via email at (contact@lindholmlinks.com) to place a custom order. In some cases, international shipping may be arranged depending on the destination.

Shipping costs and delivery times vary depending on location.

Can I track my order?

Yes. Once your order has shipped, you will receive a tracking number via email.

What is your return policy?

Returns are accepted within 14 days of delivery if the item is unused and in its original condition.

How to Care for Your Sterling Silver Jewelry

Sterling silver is a timeless and elegant metal, but it requires proper care to maintain its shine and beauty. Here’s how to keep your sterling silver jewelry looking its best:

Daily Care Tips

  • Store Properly: Keep your jewelry in a dry, cool place, preferably in an anti-tarnish pouch or a lined jewelry box.
  • Avoid Moisture & Chemicals: Exposure to water, lotions, perfumes, and household cleaners can cause tarnishing. Remove your jewelry before swimming, showering, or applying beauty products.
  • Wear Regularly: Wearing your sterling silver jewelry often helps prevent tarnish, as the natural oils from your skin can keep it polished.

How to Clean Sterling Silver Jewelry

Over time, sterling silver will tarnish, but regular cleaning will restore its brilliance:

  • Gentle Polishing: Use a soft microfiber or jewelry polishing cloth to gently rub the surface and remove tarnish. Avoid using rough materials that could scratch the metal.
  • Mild Soap & Water: Mix a few drops of mild dish soap with warm water. Soak the jewelry for a few minutes, then gently clean with a soft brush or cloth. Rinse thoroughly and dry completely before storing.
  • Baking Soda & Water Paste: For heavier tarnish, create a paste using baking soda and water. Apply it with a soft cloth, rub gently, rinse, and dry.
  • Professional Cleaning: We recommend professional cleaning to ensure its longevity and shine. We offer expert cleaning and polishing services to safely restore your piece’s brilliance. Contact us to learn more or book a service.

By following these simple steps, your sterling silver jewelry will stay radiant for years to come!